Mister Mixer ships far and wide, delivering across Australia.
If the shopping cart won’t allow shipping to your location, please let us know on sales@mistermixer.com.au.
Shipping costs within Australia are calculated at the time of checkout. We ship through via Australia Post, TNT or Border Express - additional charges may apply regardless of the value of your order.
RESPONSIBILITY
Once goods have been accepted for delivery by our postal contractor we are not responsible for the delivery. Please ensure that the shipping address you provide is complete and accurate. We will not take any responsibility for the incorrect entry of address details. The customer will be liable for any additional shipping costs incurred by Mister Mixer due to incorrect address details supplied.
If the goods arrive damaged or are incorrect, please send us an email to sales@mistermixer.com.au with pics. We will resolve the problem immediately.
PROCESSING TIME
Please note that Australia Post offers express postage meaning the transit time of your order (once dispatched) is faster. Choosing express postage does not mean your order will be dispatched faster, rather it means your order will be shipped to you via Australia Post's express network once dispatched.
DISPATCH
We aim to dispatch your order within 1 business day, but we may need up to 2 - 5 business days in times of high volumes or post a sale event. You will initially receive an order confirmation email, then a shipping confirmation email once your order is ready to dispatch, this email will also include tracking information. After the order has been dispatched, you can expect the delivery time frames as listed below.
DELIVERY TIMES (After receiving your shipping confirmation email.)
Australia Post Standard: Up to 15 business days.
Australia Post Express Shipping: 2-6 business days.
TNT: 2-6 business days.
Border Express: 2-8 business days.
TRACKING NUMBERS
Once dispatched you will receive a shipping confirmation email which will include tracking information. Place the ID into the corresponding website below to be kept in the loop with all your parcels updates.
Australia Post: https://auspost.com.au/mypost/track/#/search
TNT: https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
Border Express: https://www.borderexpress.com.au/tracking/